DISPUTE RESOLUTION

RafflesHere.com is a website that offers you the possibility to create and/or participate in the drawing of goods, services and experiences by purchasing or selling of numbered coupons, (activities in this act that may be referred to simply as “Services”).

Complaints and notifications

If you wish to file a complaint regarding the Website services, you should as soon as reasonably possible contact the Website’s customer support by sending an email to [email protected]. Our customer support will review your claim and reply you in 3 days time or sooner if possible.

If any dispute arises you automatically consent to the use of the server records as actual and final evidence to determine the outcome for any claims and disputes.

You accept the results of all games. In the event of discrepancies between the game results on your computer and on our server, the results on our server shall be final and irrevocable. In the event of discrepancies between the balance of your account displayed on your computer and the Company’s server, our server information is deemed to be correct and final.

For lodging complaints into Curacao regulating authority please use e-mail [email protected].

Force Majeure

We are not responsible for any failure or delay in the performance of any of its obligations under the Terms of Use that is caused by events outside our reasonable control, including military actions, acts of God, unrest among the population, communication networks failures, industrial disputes, Internet or DDOS-attacks that may have adverse consequences, hereinafter referred to as “Force Majeure”.

During the Force-Majeure circumstances our work is suspended until the end of such Force Majeure, therefore the Company will have an extension of time to perform its commitments. However, despite the Force Majeure the Company will seek solutions to fulfill its obligations and, if possible, to terminate the effect of Force Majeure.

Disclaimer

In case if we are unable to make you fulfill any of your obligations or when we fail to exercise any legal protection rights to which we are entitled, this does not constitute a disclaimer of such rights and remedies, and also does not exempt you from the strict adherence to all obligations and their fulfillment.

Our disclaimer to perform any obligation cannot have legal effect, unless it has been made in official form and delivered to you personally in writing.

Links

Our Website may contain reference links to other websites which are outside the Company’s control and not specified in the Terms of Use. The Company is not responsible for the actions or omissions of the owners of these websites, for the sponsorship and advertising activities performed by the third parties on these websites as well as for their contents. Hyperlinks to the third party websites are provided for informational purposes only. You use such links at your own risk.

Law and Jurisdiction

The present Terms of Use are governed by and interpreted in accordance with the legislation of Curacao and you irrevocably submit to the jurisdiction of the court of Curacao in resolving the disputes (including counterclaims and compensation claims) which may arise in connection with legal relationships (effect, interpretation, legitimacy, etc.) specified by the Terms of Use or any other way that the Terms of Use provide.